Privacy Policy

Last Updated: 20.06.2026

1. Introduction

Welcome to Room9.eu. This Privacy Policy explains how Höövel OÜ (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you visit and use our website, Room9.eu.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Estonian laws.

2. Data Controller

Company Name: Höövel OÜ
Registration Number: 12978946
Address: Üksnurme tee 4-3, Saku alevik, Saku vald, Harjumaa 75501, Estonia
Email: info@room9.eu
Phone: +372 513 3683

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order and purchase history
  • Payment-related information (excluding full payment card details)
  • IP address
  • Device and browser information
  • Website usage data
  • Information collected through cookies and similar technologies

4. Purposes of Processing Personal Data

We process personal data for the following purposes:

Order Processing and Fulfillment

  • Processing and managing orders
  • Delivering products
  • Processing payments
  • Providing customer support

Legal Compliance

  • Maintaining accounting records
  • Complying with tax and financial regulations
  • Meeting consumer protection obligations

Marketing Communications

  • Sending newsletters and promotional offers where consent has been provided
  • Informing customers about products, discounts, and special offers

Website Improvement and Security

  • Analyzing website performance and usage
  • Improving user experience
  • Preventing fraud and unauthorized access
  • Ensuring website security

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Consent provided by the user
  • Legitimate business interests

6. Payment Processing

Payments are processed through trusted third-party payment service providers. We do not store complete payment card information on our servers. Payment data is handled securely by the payment provider in accordance with applicable security standards.

7. Sharing Personal Data

We may share personal data with:

  • Payment service providers
  • Shipping and delivery companies
  • IT service providers and website hosting partners
  • Accounting and financial service providers
  • Government authorities and regulators where required by law

All third parties are required to process personal data securely and only for authorized purposes.

8. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place in accordance with GDPR requirements.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • Managing customer orders and accounts
  • Complying with legal and regulatory obligations
  • Resolving disputes and enforcing agreements

Accounting records are generally retained for seven (7) years as required by applicable laws.

10. Cookies

Room9.eu uses cookies and similar technologies to improve website functionality and user experience.

Cookies may include:

  • Essential cookies
  • Analytics cookies
  • Marketing and advertising cookies

Users can manage or disable cookies through their browser settings. Please note that disabling certain cookies may affect website functionality.

11. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at info@room9.eu.

12. Age Restriction

Room9.eu offers products intended for adults. By using this website and placing an order, you confirm that you are at least 18 years of age.

We do not knowingly collect personal data from individuals under the age of 18.

13. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated revision date.

15. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

Höövel OÜ
Üksnurme tee 4-3
Saku alevik, Saku vald
Harjumaa 75501, Estonia

Email: info@room9.eu
Phone: +372 513 3683